Help with your bill
Secondary insurance and your bill
When two plans exist, primary and secondary process in order. You may receive multiple EOBs before a final patient balance is clear.
Wait for both EOBs when possible
A bill that arrives after only the primary posts may change after secondary processing.
Photo your bill or EOB
Free one-line preview, then unlock the full understand + respond pack: plain English, next steps, and calm call/email scripts. Educational only—not legal, medical, or financial advice.
Photo every page of your bill or EOB
Multi-page EOBs are normal — add all pages (up to 10). Photos work best; PDFs with text are supported too.
Try a sample:··