Help with your bill
82 plain-English guides for common paperwork moments. Prefer a pack written for your letter? Upload a photo below.
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EOBs & insurance terms
- What does Explanation of Benefits mean?
- What does patient responsibility mean?
- What does “amount you may owe” mean on an EOB?
- What does allowed amount mean?
- What is a contractual adjustment?
- What “deductible not met” means
- Copay vs coinsurance
- What “not covered” means on an EOB
- Out-of-pocket maximum and your bills
- Secondary insurance and your bill
Bill types & places of care
- How to read a hospital bill
- Help with a confusing hospital bill
- Help with an emergency room bill
- Why did I get a facility fee bill?
- Why does my bill say observation status?
- Help with an urgent care bill
- Help with an ambulance bill
- Help with a lab bill
- Help with a radiology or imaging bill
- Help with a specialist bill
- Help with a surgery bill
- Help with an anesthesia bill
- Help with a physical therapy bill
- Help with a mental health bill or EOB
- Help with a telehealth bill
- Help with a dental bill
- Help with a vision or eye-care bill
- Help with a pharmacy bill or notice
- Medicare Summary Notice vs bill
- Help with a Medicaid-related bill or notice
- Help with a child’s medical bill or EOB
- Doctor bill after a hospital stay
- I don’t understand my maternity or delivery hospital bill
- I got a self-pay medical bill. What does that mean?
- I don’t understand my durable medical equipment bill
- I got an air ambulance bill I don’t understand
Mismatches & surprises
- Insurance paid—but I still got a bill
- I got a bill but insurance is still processing the claim
- Why did I get a medical bill months later?
- Balance due after insurance paid
- EOB says $0—but I got a bill
- Medical bill higher than my EOB
- My medical bill doesn’t match my EOB
- Help with a surprise medical bill
- What is balance billing?
- Help with an out-of-network bill
- Duplicate charges on a medical bill?
- Estimate vs final medical bill
- My medical bill has the wrong insurance
- What does coordination of benefits mean on my bill?
- Insurance sent a recoupment or overpayment take-back letter
- My preventive visit was billed as diagnostic. What does that mean?
- Does the No Surprises Act apply to this bill?
Denials, codes & paperwork
- Help with a denied insurance claim
- My insurance claim was denied — what should I do?
- How to appeal an insurance denial (start with the letter)
- What does a timely filing denial mean?
- How to dispute a medical bill
- How to negotiate a medical bill (start by understanding it)
- Prior authorization and your bill
- Medical bill codes — what those letters and numbers mean
- How to get an itemized medical bill
- What is an itemized medical bill?
- Help with this insurance or medical letter
- Help with a workers’ comp related bill
- Medical bills when you use an HSA or FSA
Past due & collections
- Debt validation letter — request proof before you pay
- Help with a medical collection agency letter
- My medical bill went to collections
- Help with a past-due medical bill
- Help with a “final notice” medical bill
- Help with a medical bill collection letter
- Understanding your bill before a payment plan
- Financial assistance letters and bills